Complaints

Channel 9 Adelaide values audience feedback as an important way of keeping in touch with community opinion. If your feedback concerns a particular programming matter not covered by the code, such as general scheduling queries, program promotions or general feedback please contact us on:Phone

+61 (08) 8267 0111

Programmes & Publicity

Channel 9 Adelaide
PO Box 9
North Adelaide SA 5006

Program Content -The Commercial Television Industry Code of PracticeThe Commercial Television Industry Code of Practice regulates program content on commercial free-to-air television and has a formal complaints process for matters covered by the code. For more information about Commercial Television Industry Code of Practice, please visit: www.freetv.com.au

If you believe Channel 9 Adelaide has acted contrary to the Code you can follow the steps below.

a) Write a letter (and send via post or Fax) to Channel Nine Adelaide.

Programming & Publicity

Channel 9 Adelaide
PO Box 9
North Adelaide SA 5006

Fax +61 (08) 8267 3996

*All complaints should include your name, address and if possible a daytime phone number.

b) lodge a Code Complaint via the Electronic Lodgement System. You can do this by visiting www.freetv.com.au/Content_Common/OnlineComplaintStep1.aspx

Television Commercials – Advertising Standards Bureau.

Complaints about the content of a televison commercial need be directed to the Advertising Standards Board. The Advertising Standards Board makes its determinations under appropriate sections of the Code of Ethics, and other Codes prescribed by the Australian Association of National Advertisers (AANA). For more information about Advertising Standards Board Code of Ethics, and other Codes, please visit: www.adstandards.com.au

If you believe the content of a television commercial has acted contrary to any of these codes you can follow the steps below.

a) Write a letter to the Advertising Standards Board

Advertising Standards Board
Level 2,
97 Northbourne Avenue
Turner, ACT, 2612

*All complaints should include your name, address and if possible a daytime phone number.

b) ) lodge a Code Complaint via the Electronic Lodgement System. You can do this by visiting www.adstandards.com.au/process/theprocesssteps/